Category Archives: Health

Singapore to Malaysia during mco

I am sharing another experience by FB, Loh Hor Leong where he travel from Singapore to Malaysia during the movement control order (MCO).

Sharing my detailed walkthrough and info during my way back today, from Sg to Msia. Hope it can use as a guide and help for those going to travel back soon.

📄Documents required:
A) Hicom letter – print or screen shot.
B) Passport & Msia IC.
C¹) Work Permit, Company letter & Exit Declaration (home leave).
C²) Company letter & Exit Declaration (resigned).
C³) SPR IC
D¹) For your own convenient and faster process at certain counters, best prepare this on a paper (written/print):

  • Msia local address (place to go after quarantine)
  • your phone no.
  • emergency contact phone no, name, ic & address (if different)
  • company name, phone & address
  • address of place of stay in Sg (hotel/house)
    E) ✍️Bring along a pen ! (optional)

🛂Departure from Singapore:

  • [7:40am] Enter departure hall officer will check for passport/WP/SPR/Hicom letter.
  • proceed for immigration counter(WP)/thumbprint(SPR)

🚸Crossing the Causeway [7:50am]:

  • try go early as the sun🌅 is not too hot and less crowd.
    (Can check-in hotel early & less waiting time)
  • 🍼bring enough water.
  • if can, bring less luggage.
    (you need to lift it when walk the stair and a long uphill walk home).
  • 🛒make sure your luggage wheel still in tip top condition.
    (saw many broken wheel on the way back).

🛂Arriving Malaysia (standby all documents):
1) [8:30am] 1st counter Saringan – 🤒😷temperature check & update your local address and phone contact (self and emergency contact).

2) 2nd counter – Imigresen check and update on passport.🛂

3) 3rd counter – KKM. Confirm your local address and advice to quarantine. * Here they will only keep your passport.

4) 4th counter – 🛃 Kastam check bag and luggage.

5) [8:50am] Go to holding zone wait for transfer.

  • Here you can request with the official-in-charge to go buy things at kastam mini mart (snack, drink, roti, rokok🚭). Need to give them your IC as safe keeping.
  • 🚌 [9:30am] Get passport by batch and take bus transfer to Institute of Advanced Islamic Studies Johor (Marsah) beside Johor Zoo. (All sit individually in bus, max: 22persons).

6) [9:50am] arrived and need to fill up registration form (at Marsah) and wait for bus transfer to hotel.
*saw the 1stq batch bus transfer to hotel at 10:20am.

7) 🚌 [11:20am] Me on 2nd batch transfer to designated hotel. (All sit individually in bus, max 22persons).

8) 🏨 [11:45am] Arrived at hotel. Briefing by KKM staff ⛑️ and hotel manager 👨🏽‍💼. Bag and luggage disinfection by frontliner.

  • Fill up personal health declaration and contact form.
  • Temperature check and attend by doctor 👨🏻‍⚕️.
  • After done, take room card key (and lunch).
  • Check-in self quarantine room for 14days.

9) This final step is the most important & that everyone will do. Time to update friends and families on your hotel stay. *Until lunch pun lupa makan!🤦🏻‍♂️

🙋🏻‍♂️Lastly not forgotten, salute to all the frontliners. As what I’m going through on each process & location, they have done it diligently & professionally.👍

(Disclaimer: I share whatever I have see & experienced, but no guarantee it will be same as yours).

staysafe #stayhealthy #ThanksToAllFrontliner

15 days to end of circuit breaker

15 days more to the end of the circuit break. The COVID 19 community infection had drop to less than 10 cases ove rthe past weeks. Dormority infection had been controlled with the swab isolation facility used to test the workers. They will be transfer to the community care facility to recover as most of them are healthy.

We are going to come to an end of the circuit breaker. But we must not let down out defences as the infection of this disease is high. Let’s us continue to wear our mask and safe distancing. This will ensure we can start to recover our economy in the most safe manner .

Let’s all of us stay prepare as this COVID 19 is not going to end overnight unlike SARS. The world shall eliminate this disease if we work together as a global team.

Circuit Breaker Day 09

I have completed my night duty officer at the hospital command centre. We are still seeing three digits growth for the COVID 19. Ever since after my national service, this is my duty to serving Singapore once again. I am a Facilities Management staff in the hospital and together with my other colleagues, we play a critical part in this battle. We are scare just like others but I look forward to working there to help the community.

I am able to have the luxury to find seat on the train ever since the start of the circuit breaker. There is no issue of locating a seat even with social distancing on off peak hours. Anywhere the train will be increasing its frequency due to the drop in the ridership.

After the circuit breaker end, there will be a strain on the system if we continue need to practice social distancing on the train. With this rate, trains frequency need to shorten to 2 minute in order to meet the passengers demand.

Circuit Breaker Day 06

Everyone have started to get use to the safe distancing to get access to the supermarket and wet market. You also need to don a mask in order to enter it or get rejected from entering it. The rules will be follow by the obedient residents generally. But there is a small portion of people who always want to challenge or override the rule. Hence, in Singapore the government always made it into a law to ensure people follow.

There is an issue on the eating allowable places for essential staffs on the move especially in hospital. There is no sufficient pantry to cater to the huge amount of staffs to take a meal at a safe distancing of 1 metres. We need to spill these staffs to open areas with chair at a distance of 1 metres. FM will innovate and create short term dinning places for our frontline staffs to enjoy their meal during their break.

FM always try our best to help our frontline staffs to solve the backend issues so that they have more time to concentrate on fighting the COVID 19. We may not get the honour after this pandemic end as FM is just one of the backend support group working silently. But this is our national duty especially for local helming the fort.

An update of today situation in Singapore battle grounds:

[Sent by Gov.sg]

COVID-19: 12 Apr update

New cases: 233

– Imported: 0

– Local cases (linked): 66 (linked to known clusters/cases)

– Pending contact tracing: 167 (16 are S’pore citizens/PRs; 10 are Work Pass/Long Term Pass holders; 141 are Work Permit holders mostly residing in dorms, work sites)

Total cases: 2,532

– Hospitalised: 976 (31 in ICU)

– In community facilities: 988

– Fatalities: 8

– Total discharged: 560 (Discharged today: 32)

More: go.gov.sg/moh12apr

Help our contact tracers

🧾🚖 Keep your taxi receipts for one month to help identify close contacts, should you or your driver get infected

📱 Download TraceTogether App to help determine if you’ve been exposed to the virus, even between strangers. Make sure the app is active when you go out, esp in meetings and crowded places.

More: Go.gov.sg/tracetogether

It is everyone duty to do safe distancing and stay at home to fight the COVID 19. Let us do our part for the total defence in Singapore.

Return to Malaysia during lockdown

There are many Malaysian whom intend to return to Malaysia during Singapore Circuit Breaker. I have extract a procedure written by Yan Ling Tay (FB). I hope it helps all my Malaysian friends and others working in Singapore.

11th April 2020

To all Malaysians who are considering to return to Malaysia, I have just arrived the Malaysian immigration.

  1. I went to see a doctor in a Singapore clinic this morning. I wanted to do swab test but was told by the doctor that only those who are unwell or showing respiratory symptoms are allowed to do so. Hence, I only managed to get a ‘Fit to Travel’ memo from the doctor. The date of the ‘Fit to Travel’ memo must be the same as the date of you exiting Singapore or entering Malaysia.
  2. Before travelling, I did collect a letter from my current employer stating that the company will only resume its business after the Circuit Breaker as the company is not in the essential services industry.
  3. Upon arrival at Singapore immigration, I was told to fill an exit declaration form. ICA officers also checked my passport and the two above-mentioned documents.
  4. However, the above-mentioned documents are not required at Malaysian immigration, unless you did a swab test in Singapore, you will need to present the negative test results to the officers.

Updates @ 3:11pm

  1. The officers sent me to Kolej Pengajian Islam Johor, Jalan Gertak Merah for health declaration. I am very thankful that I don’t have spend the next 14 days here! I am told to stay at Ramada Hotel during the quarantine period.

Updates @7:04pm

  1. Upon arrival, my bags were sanitised. We then queued for check-in. I was told that I will be served 3 meals a day. No payment need to be made unless you need to buy detergent from the hotel.

Hope it helps to clarify.

Screening

I am very proud to be a Malaysian!
KEMENTERIAN KESIHATAN MALAYSIA has done a very good job in handling the Covid-19 crisis. We were well taken care of up till now and definitely will be for the upcoming 14 days! Being quarantined isn’t scary! Stay home and help the frontliners!

https://www.facebook.com/groups/jbtraffic/permalink/2800234180098787/

Be social responsible and adhere to the advisory of your respective governments. The causeway will flourish again once the lockdown is over. Stay SAFE.

Circuit Breaker Day 04

We need everyone to adhere to the advisory of trying to stay indoor as much as possible. You may still go out to perform the essential tasks. Only 1 person from the family should be going out to buy food or purchase stuffs at the supermarket. 

Everyone need to play their part if they want the circuit breaker to be lifted on 04 May 2020. At this point of time, it is still difficult to tell as the cases are still spiking.

The government had make the unprecedented move to allow foreign workers to stay in army camp. They had put aside the camp security to resolve the immediate health concern for these workers whom are part of the essential service providers in Singapore.

The rest of the Singapore Residents need to play their part. Healthcare staffs are already working beyond their working hours to ensure we keep the COVID 19 within control. It is our national duty to keep SINGAPORE safe no matter what job position we hold in the hospital. We do not think about the credit but to solve the immediate issue that is disrupting the livelihood.

I like to remind everyone to be socially responsible and play your roles in this epidemic embracing SINGAPORE and the rest of the world.

CIRCUIT Breaker Day 03

We have enter the third day and overwhelm by 287 cases. There is a need to relook at our dormitory design and stop packing so many people within a room. The government must play an active role to reduce the levy and costing so that business owner can provide better living conditions for their workers.

It was another busy day at the hospital as we need to manage the operations and ensure everything run as per normal. There is a concern as spare part lead time are taking longer due to the lock down of various countries.

We treat ourselves to McDonald after half day of hard work. The crowd was thin as I arrive before lunch time to purchase the food. I am wondering when I can come back with my lunch kaki to sit down for a meal.

Yishun Safra McDonald

[Sent by Gov.sg – 9 Apr]

COVID-19: Advisory on Exercise during Circuit Breaker period

💪 Stay healthy and continue exercising to keep up your immunity

🤸‍♀ But only exercise alone or with household members
Do not exercise with others, not even family in other households

Exercise in open-air stadiums or public parks, but keep at least 1 metre apart from others 🏃‍♀↔️🏃

💻 Or stay active at home thru online exercise classes

🚫 All sports and recreation facilities will be closed (eg. public or private condo gyms, pools, courts)
🏟 15 open-air ActiveSG stadiums remain open

🚫 All group sports and physical exercise, such as group training and one-on-one coaching, must cease

Check out how crowded a park is: https://safedistparks.nparks.gov.sg/

More: go.gov.sg/circuitbreaker-active

Circuit breaker day 01

Today is the start of the Singapore Circuit Breaker to fight the Covid-19. For the first time in my life, I am seeing all eating outlets accepting takeaway only. This is unprecedented and hope that this epidemic do not come back again.

Secondary school students took their last lesson at schools before it close until 04 May 2020. The students will begin their home based learning tomorrow.

It had also disrupted and affect the livelihood of a lot of Singaporean’s. Non-essential companies need to close and employees need to take their own leave. There are also worst case where they are laid off as their bosses are unable to sustain the business.

The government had to draw on their reserve in order to ensure their livelihood are protected during these rough times. This will allow them to keep their jobs and business can sustain during the Covid 19.

CoroNAvirus self check

The new NCP Coronavirus (COVID-19) has a latency period of 0 to 24 days. As there may be no sign of infection, one will not know if he is infected. By the time they have fever and/or cough and goes to the hospital, the lungs is usually 50 % Fibrosis and it’s too late!

Taiwan experts provide a simple self-check that you can do every morning :
Take a deep breath and hold your breath for more than 10 seconds. If you can complete it successfully without coughing, without feeling discomfort, stuffiness or tightness etc.) congratulations! It proves that there is no fibrosis in the lungs, basically indicating no infection.

In critical times, please self-check every morning in an environment with clean air!

  • Deep inhalation for 10 seconds in the morning, no cough, depression, tightness, discomfort, etc. * It proves that there is no fibrosis in the lungs, which means that pneumonia has not attack, but it must be tested continuously every day.

I am not sure you believe the above but there is no harm in trying it out. We are living in a world of FEAR but life must goes on.

Coronavirus fact

The Coronavirus is spreading and affecting people lives worldwide. People are panicking and snapping up surgical face mask in the retail stores. Let’s look at the Coronavirus fact and how it might infect you.

Coronavirus Fact

We should stay calm and adhere to the local authority advisory in your country of residence.

NHGP Waiting Time

It is good that you can know how many patients are waiting before you see a doctor. You can plan your time at the PolyClinic.

You will see a QR Code at the bottom of your attendance slip. Scan using your camera or QR Code reader. It will inform you how many patients are waiting before you.

Use the HealthHub to book your same day appointment before you visit the PolyClinic. 95% of the time, you will see a doctor within one hour.

MiHealthCare Shut Down

MiHealthCare will shut down on 28 Feb as updated by the NHG call centre. They do not want to reply my email but informed me through the phone.

You can still book your appointment through it until 28 Feb 2018. A link to HealthHub app is also present for you to use the new app.

There is a bug in the MiHealthCare where OTP will not be generated within 5 minutes. This usually occurs after 12am and there are customers who login trying to get a early appointment. This will not occur on HealthHub.

From 01 March 2018, all polyclinic Appointments will be carry out using HealthHub. You will need your Singpass account to book the appointment.

Parent will need to book the appointment for their children as they do not have the Singpass account.

National Heart Centre Clinics Self Payment Kiosk

There are self payment kiosk available for the specialist clinics. This will speed up your payment process as compared with depending on human.

But for getting of appointment, you still need to queue and get serve by a staff. They still do not have an online system for you to book. It is either available over the counter or through the appointment contact centre. This might change in the future as productivity is the key to our success.

SGH ENT Clinic Patient Experience

Registration using the automated registration machine is fast and convenient. You can scan your IC/ID card and it will generated the slip if you have a schedule appointment. The slip will show you the clinic and room to proceed for your consultant review.

Of course, seeing the consultant still take some ample waiting time. I see this is a major improvement as you can skip the registration counter.

But now the lag is at the payment and appointment counter. Just imagine, there are at least 20 consultant rooms but only 2 staffs to serve your payment and appointment needs. You need to wait at least 30 minutes on a normal day for them to serve you. It can be quite frustrating as they use a very manual method and that is by calling name instead of utilizing the queue number.

It is time SGH looks at how NHG Polyclinic is resolving this issue. At the poly clinic, you can proceed to made payment using the automated counter or back at home using AXS or internet banking. You can then queue at the appointment counter to book your appointment.

We should learn and adopt best practices in the healthcare sector for the benefits of the patients. There is no need to re-invent the wheel but sharing among each other to improve the services together.

I will email SGH and let’s see what is their comment on the payment and appointment counter issue.

Subsidy Patient in distress

I bought my mother to Singapore General Hospital Clinic A (ENT) for a specialist follow up on her Thyroid. She will need an operation after they had seen her CT scan on the neck.

I saw a old male patient in around 50s in distress and need to see a specialist. He had an appointment to see the specialist but only in Jan 2017. But he obviously know what type of medical attention is require and insist on seeing a doctor and do not mind waiting till 6PM onwards.

The operations staff advised that he cannot see a specialist without an appointment. He need to go A&E if medical attention is require.  But he does not want as he cannot afford the charges of $125.

The operations staff had update that none of the specialist was able to help him. He mention that there are so many specialists in the clinic and nobody can help him on a 5 mins procedure which he had done before. It is indeed sad that the healthcare system is rigid and nobody can assist him.

A patient associate assure him that the charges will be waive if he go over to the A&E with the operations staffs. With the assurance,  he left the clinic towards the next destination.

We may not have the medical attention required just like him if we do not have enough money. Staffs may be eager to help him but still have to abide by the rules and procedures. In Singapore,  this is the hard truth and unless you know the channels that can help. We really had to work till death to continue surviving. What are your views?

Wisdom Tooth Surgery@Raffles Dental

I have impacted wisdom tooth and have been feeling pain on my left side of the jaws. The wisdom tooth had been pushing my next molar and affecting it. This is the first time I am doing a wisdom tooth surgery and I choose Raffles Dental.

Raffles Dental@Causeway Point had a very clean and sterile environment. The rates are very competitive when compared with the neighbourhood clinics and hospital. Wisdom tooth prices will vary from$200 to $900 depending on the complexity of the procedure.

I advise you to refrain from looking at the YouTube videos which will only made you more worry. The procedure for my one is quite simple as the dentist need to remove the impact wisdom tooth (left) and the tooth next to it which is damage also.

My dentist for the procedure is Dr Simon who is an ang moh. He update me on the procedure that he is going to perform for my surgery which is removing the wisdom tooth and the tooth next to it. He apply the numbing cream on my gums and then follow by injection for local anesthesia.  The anesthesia takes full effect after 10 mins. You will feel the sensation and even stretching up your face to the eye lids.

The dentist proceed to remove my first damage tooth within a minute. It was follow by my impact wisdom tooth which took less than 5 minutes also.  Then the dentist start to stitch my gums and the thread is dissolvable. It is really fast and painless due to the medication effects.

As the complexity is low for my case, the total charges was $320 excluding medication and GST. I am unable to claim Mediasave as the fee is too low and thus I have to pay in cash. It is fine as I can claim from my company plan.

For those reading about wisdom tooth surgery, take my advise not to see the YouTube videos. Find a good dentist with a clean and sterile environment and get ready for the procedure.