All posts by richardjang

Healthcare worker definition

There are tens of thousands of healthcare workers working in the healthcare sector. Most people will define doctor, nurse, pharmacy, allied health, radiologist and the list is goes on for the healthcare staffs.

Does general public think of backend staffs to be healthcare workers? We are just a bunch of people working behind to support the front line staffs. This had created many views on how people view us as healthcare workers.

It is up to the clusters like SingHealth, National Healthcare Group and National University Hospital System to define what encompass us as a healthcare worker? This may not be important to backend staffs like us who also work long hours during COVID-19 to support the operations.

It is the frontline staffs whom deserved the benefits and glory as they battle head on with COVID-19. I am proud that I can contribute in this fight although I am a back end staff only. Appreciate that the healthcare workers can enjoy the free night stay at Pan Pacific with their love ones or families.

https://mothership.sg/2020/08/pan-pacific-free-stay-healthcare-workers/

COvid 19 ward in 50 days

It is a great feat of engineering in Singapore where a Covid 19 wards are built within 50 days. A lot of sweat and hard work have been put by everyone involve in this historic project at the Singapore General Hospital.

Hospital Facilities Management Engineers would love to learn from it. Hoping that SGH Facilities Development will share with the rest of the clusters on how it was done.

Quarantine Malaysia 24 July 2020

Extracted from FB
LATEST UPDATE: PROCEDURE FOR 14 DAYS MANDATORY QUARANTINE AT QUARANTINE CENTRE IN MALAYSIA EFFECTIVE 24 JULY 2020 (BY AIR AND LAND)

1) Download the Letter of Undertaking (LoU) from any of these websites:

  • www.kln.gov.my / www.nadma.gov.my / www.imi.gov.my / www.moh.gov.my / www.mot.gov.my / www.motac.gov.my

2) Email the LoU to High Commission of Malaysia in Singapore at stmsg@mhc.org.sg three (3) days before travel date. In the email, please state your name, passport and date of travel (and your dependants as well).
*for those who travel on 24, 25 and 26 July 2020, please email the LoU today.

3) If a child is 18 years of age and above, he/she must sign a separate LoU. Wife/husband and father/mother is also required to sign a separate LoU.

4) Travel Note will be issued by the High Commission of Malaysia in Singapore via email to the applicant.

5) Present the Travel Note to airlines / Immigration Malaysia (before travel and upon arrival).

*Please note that the Travel Note is NOT A GUARANTEE LETTER TO ENTER MALAYSIA. It is only an agreement to bear the cost of quarantine at the quarantine centre. Entry to Malaysia is still subject to the immigration rules and regulations which can be referred to the Immigration Department website at www.imi.gov.my or +603-8888 2010.

6) Don’t forget to download the MySejahtera apps.

7) It is not compulsory to do the COVID-19 swab test three (3) days before travel as well as the Fit to Travel letter. Swab test will be done once you arrived in Malaysia.

8) For swab test and quarantine procedure in Malaysia, please refer to the attached flow chart.

Thanks and stay safe,

High Commission of Malaysia
SINGAPORE

Foodfare prepaid value

This is a good way to profit from consumer if we did not take note that the prepaid money will expired on 31 Dec of the following year. Hence, NTUC had makan my balance of money in the account as I did not use it for some time. I wonder is it NTUC FoodFare or Plus that set out this rule? It make no sense for prepaid money to expire and forfeit our money without a reminder to the consumer.

https://support.plus.com.sg/hc/en-us/articles/360028846371-Is-there-any-value-expiry-to-the-pre-paid-value-

Ward@Bowyer

SGH is transforming care with innovative mobile ward built from the car park area. Watch the time lapse video on how contractors realise the dream of healthcare needs during COVID 19.

Ward@Bowyer

Extract from SGH FB
Ward@Bowyer opens its doors today, 15 July 2020. It will not only admit suspected or confirmed COVID-19 patients, but those with other infectious diseases as well.

The entire 3,200sqm facility comprises of 50 purpose-built isolation units. Each unit measures 2.5m (height) x 2.3m (width) x 5.6m (length), and is a negative pressure single room with en suite toilet and shower facilities. In addition, as exists in any ward, the new facility includes nurses’ stations, changing rooms, X-ray facility and a rest area for staff, doctors’ on-call rooms, and medical preparation room.

Read more about the ward here: https://www.sgh.com.sg/news/COVID19/wardbowyer-more-than-just-another-isolation-facility-for-covid-19 

SGH Bowyer Album@FB

https://m.facebook.com/media/set/?set=a.10157113378771681&type=3

Lesson on Ge2020

The GE2020 are over and PAP had formed the government with 83 seats and 10 seats went to the opposition. WP had raised the occasion and apologised for their team mate in SengKang. Singaporean accepted it and put their decisive vote to send WP into the parliament.

The below is an extract from Violet Lim from Lunch Actually who share her view on the life lesson learn from this GE2020.

[7 Business and Life Lessons Learnt from GE2020]

Last night, as a first time voter, it was exciting watching the results come in last night knowing that I have done my civic duty.

This morning, as I woke up and reflected, I realised that there are many life and business lessons to be learnt from this general election.

== 1. What got you here will not get you there.

It’s important to stay relevant and change the playbook regularly. Just because it has worked for 30, 40 and 50 years does not mean that it will work for the future. We are dealing with people with different life experiences, at different life stages, who have different reference points. If we keep repeating the same old formula, we will just be stuck at the same spot or worse, decline.

I have learnt this the hard way and I am now conscious that I have to constantly revisit my business strategy, my team composition and even my execution plan to make sure I stay relevant.

== 2. It is ok to admit your mistake and say “I’m sorry!”

People are looking for leaders who are willing to take responsibility and accountability. I have learnt that if I have made a mistake, the best thing to do is to come out and say, “I am wrong, I can do better, let me fix it.” Even when I did not make the mistake and someone in my team did, it has worked best when I said, “I apologise on his/her behalf. Let me look into this urgently. I will do my best to solve the problem ASAP.”

If you throw your team member under the bus, it looks bad both externally and internally. We all want leaders who have our back, not leaders who leave us to fend for ourselves in times of trouble.

== 3. If you work hard, you truly care and you are genuine, it pays off.

Tin Pei Ling won with one of the biggest margins. And she totally deserved the win. Some might say it’s because she was not going against WP or PSP. However, I am confident even if she has gone against one of these 2, she would still have done well. Why? Because she has worked the ground for many years, she is sincere, she has given not just 100% but a lot more. Her constituency knows this, loves her and rewarded her for it. The same effect is observed at the single member constituencies (SMCs) helmed by Grace Fu, Patrick Tay and Lim Biow Chuan.

== 4. Optics and presentation matters.

Heng Swee Keat is highly intelligent, has done well as finance minister and is probably one of the best men if not the best man to plan and execute the Singapore’s 5 years plan, 10 years plan, 20 years plan. Unfortunately, with his Parliamentary debate against WP and his recent nomination speech about the East Coast Plan, many are now concerned about him representing Singapore on a global stage.

Is it fair? Probably not. But fairly or unfairly, optics and presentation matters.

I was so impressed by Ong Ye Kung’s TV debate in Mandarin that I have been inspired to spend more time brushing up on my Mandarin so that I can one day converse at that level. I was equally blown away by Vivian Balakrishnan’s masterful debating skills and he came across as a wise, measured and respected statesman.

And look at Jamus Lim. His 60 mins of fame on national TV where he showcased his intelligence, quick wit and debating skills is probably one of the key contributing factors that tipped the swing voters over. And that has helped the WP team win Sengkang GRC and warmed the cockles of their hearts.

== 5. Strong storytelling makes a difference.

Have you watched Nicole Seah’s video about her making her own Teh C Kosong? If you have not, I highly recommend you do. The video was well-executed from the start to the end – the messaging, the pace, the cinematography, the script. I was emotionally engaged right from the start. Did it make me warm up to Nicole and know her better as a person? Definitely!

WP has done a remarkable job with their videos as compared to many of the campaigning videos that have been painstakingly put together but are often mind-numbingly boring which I admittedly switched off after the first 10 seconds.

== 6. Give people what they want.

The ground wants Tharman as PM. The PAP supporters want him. The opposition supporters want him. The cab drivers I have spoken to want him too. This is reflected in his constituency winning with one of the highest margins in this and last election.

I understand that we cannot become a populist government who panders to the citizens’ every whim and fancy. However, the people’s choice of Tharman as PM is not unsound or unwarranted for. Similar to the sentiments shared by many, I too believe that PAP would probably have a much better showing in this election if Tharman is the PM in waiting.

== 7. Have a clear strategy and a compelling message and stick to it.

My last lesson learnt and perhaps the most important one. Hats off to Low Thia Khiang, Pritam Singh and their team for their clear strategy and compelling message. First World Parliament (2011) followed by Do Not Give Them a Blank Cheque (2020) is brilliant. It is something that PAP can never fight against effectively. And it is a compelling message that would sway the 30-40% swing voters. The 12 NCMP seats for the opposition even though well-intended simply does not inspire and does not sway votes.

WP had a crystal clear strategy and the team just kept hitting the same message over and over again like a broken record. And of course it worked like a charm!


Now that GE 2020 is done and dusted, whether we are PAP or opposition supporters, let us all close ranks and work together as Singaporeans. To build a Singapore that we will be proud of to pass on to our children.

Majulah Singapura! 🇸🇬

Both the PAP and WP shall work together to guide Singapore out of Covid 19 and revived the economy. The government must daring to admit their mistake and say SORRY. We are not perfect but will learned from it.

MOS Burger Order Kiosk

MOS Burger had introduced the order kiosk to their outlet at Kampung Admiralty. It is not friendly as the McDonald or KFC order kiosk. You need to double click for the main menu and single click once you enter it.

As it is not so user friendly during the ordering process, this will keep the senior citizen and non-tech savvy customers off this kiosk. They will need to assign staff to help customers during the interim period.

It is also the duty of the customers to get the drinks from the counter as it is not an auto process except for the collection of the food.

Which constituency are you in singapore?

Over the years, your constituency might have change over the elections especially if you stay at the border line of the town area. They might just switch as they wish without clear indication to the voters. GE 2020 might be similar and you need to check whether it affected you.

https://www.straitstimes.com/multimedia/graphics/2020/03/singapore-general-election-ward/index.html?shell

This is a unique elections as it is done during COVID 19. There is no rallies to be held in public areas. Everything will be done through streaming, public television and online channels. Vote wisely so that the next government will steer us through this pandemic.

BCA COVID Safe restart

Many companies especially non-construction sector may have been overload with the procedures to restart. You will still need to apply with BCA if you have work permit holders (WPH) tag to construction category. Your company maybe in a non-construction sector but yet you may have many work permit holders tagged to the construction category.

Please do not ignore else your operations will be disrupted if your WPH access code turn red and may not go to work. Visit BCA website to read up the FAQ and restart criteria.

I will share with you the BCA webinar link which was conducted recently to exchange information with the industry peoples.

https://www.bcaa.edu.sg/covidsafe

Stay safe and ensure you comply to the latest regulation so that your operations will not be disrupted. If WPH access code turn red on any working days, this will have a big impact to your business operations. You need to be ready so that your business continuity plan will work during the COVID 19.

BCA Highlights for construction sector

This is for the safe and controlled restart for the construction sector. It also include for non-construction sector as many work permit holders are under the construction category.

Construction sector information from 02 June 2020

Information are extracted from BCA and correct as of 31 May 2020. Please visit BCA for the latest advisory and information.

Work from home a reality?

The COVID 19 had proven that work from home (WFH) can be a reality for many companies in Singapore or globally. This is going to challenge the management to change the way we work. But are the company ready for this CHANGE?

The company has setup the available resources to ensure that employees can work from home effectively. One of the critical resources is to have the company data available on cloud services. Many companies in Singapore had subscribed to Google services by storing their data on My Drive. But there are company who are sceptical on the security of their data.

In fact, during this WFH we need to pay our own utility in order to support our work activity. This means that we will not be able to recoup this cost from the company even though this cost is minimum.

The company also need to pay for teleconference account in order to ensure workers can meet virtually. This is only required for those meetings that will run more than 40 minutes or above. For meeting, less than 40 minutes it is generally free for all users. Hence, this is easily solve for WFH workers.

Like I say not all companies are ready. Healthcare sector is one of them where data are stored on their own cloud network instead of third party service providers. These workers will not have access to the intranet data when they are working at home. Thus, it is more difficult for them to work effectively. They will need to synchronised their data when they are back at work.

Singapore to Malaysia during mco

I am sharing another experience by FB, Loh Hor Leong where he travel from Singapore to Malaysia during the movement control order (MCO).

Sharing my detailed walkthrough and info during my way back today, from Sg to Msia. Hope it can use as a guide and help for those going to travel back soon.

📄Documents required:
A) Hicom letter – print or screen shot.
B) Passport & Msia IC.
C¹) Work Permit, Company letter & Exit Declaration (home leave).
C²) Company letter & Exit Declaration (resigned).
C³) SPR IC
D¹) For your own convenient and faster process at certain counters, best prepare this on a paper (written/print):

  • Msia local address (place to go after quarantine)
  • your phone no.
  • emergency contact phone no, name, ic & address (if different)
  • company name, phone & address
  • address of place of stay in Sg (hotel/house)
    E) ✍️Bring along a pen ! (optional)

🛂Departure from Singapore:

  • [7:40am] Enter departure hall officer will check for passport/WP/SPR/Hicom letter.
  • proceed for immigration counter(WP)/thumbprint(SPR)

🚸Crossing the Causeway [7:50am]:

  • try go early as the sun🌅 is not too hot and less crowd.
    (Can check-in hotel early & less waiting time)
  • 🍼bring enough water.
  • if can, bring less luggage.
    (you need to lift it when walk the stair and a long uphill walk home).
  • 🛒make sure your luggage wheel still in tip top condition.
    (saw many broken wheel on the way back).

🛂Arriving Malaysia (standby all documents):
1) [8:30am] 1st counter Saringan – 🤒😷temperature check & update your local address and phone contact (self and emergency contact).

2) 2nd counter – Imigresen check and update on passport.🛂

3) 3rd counter – KKM. Confirm your local address and advice to quarantine. * Here they will only keep your passport.

4) 4th counter – 🛃 Kastam check bag and luggage.

5) [8:50am] Go to holding zone wait for transfer.

  • Here you can request with the official-in-charge to go buy things at kastam mini mart (snack, drink, roti, rokok🚭). Need to give them your IC as safe keeping.
  • 🚌 [9:30am] Get passport by batch and take bus transfer to Institute of Advanced Islamic Studies Johor (Marsah) beside Johor Zoo. (All sit individually in bus, max: 22persons).

6) [9:50am] arrived and need to fill up registration form (at Marsah) and wait for bus transfer to hotel.
*saw the 1stq batch bus transfer to hotel at 10:20am.

7) 🚌 [11:20am] Me on 2nd batch transfer to designated hotel. (All sit individually in bus, max 22persons).

8) 🏨 [11:45am] Arrived at hotel. Briefing by KKM staff ⛑️ and hotel manager 👨🏽‍💼. Bag and luggage disinfection by frontliner.

  • Fill up personal health declaration and contact form.
  • Temperature check and attend by doctor 👨🏻‍⚕️.
  • After done, take room card key (and lunch).
  • Check-in self quarantine room for 14days.

9) This final step is the most important & that everyone will do. Time to update friends and families on your hotel stay. *Until lunch pun lupa makan!🤦🏻‍♂️

🙋🏻‍♂️Lastly not forgotten, salute to all the frontliners. As what I’m going through on each process & location, they have done it diligently & professionally.👍

(Disclaimer: I share whatever I have see & experienced, but no guarantee it will be same as yours).

staysafe #stayhealthy #ThanksToAllFrontliner

15 days to end of circuit breaker

15 days more to the end of the circuit break. The COVID 19 community infection had drop to less than 10 cases ove rthe past weeks. Dormority infection had been controlled with the swab isolation facility used to test the workers. They will be transfer to the community care facility to recover as most of them are healthy.

We are going to come to an end of the circuit breaker. But we must not let down out defences as the infection of this disease is high. Let’s us continue to wear our mask and safe distancing. This will ensure we can start to recover our economy in the most safe manner .

Let’s all of us stay prepare as this COVID 19 is not going to end overnight unlike SARS. The world shall eliminate this disease if we work together as a global team.

Changi Airport Solari Board

The Singapore Changi Airport Solari Board or split flap display is something that I enjoy watching since I was a child. It was so great to see the display flip and display the correct character and number. It had age over the years and have to give way as the technology advance.

I will always remember it as a memory lane as it had been operating for more than 20 years.

Great eastern insurance update

Dear Client, it has been a while since we caught up. Hope you and your family are safe and coping well with the current circuit breaker extension. Just to let you know that you are not alone and below is what GE is currently helping with for our policyholders:

  1. Covid-19 Customer Care Fund https://sbr.com.sg/financial-services/news/great-eastern-supplement-customers-insurance-amidst-covid-19
  2. Reassuring you on your Coverages and Benefits of your existing Great Eastern policies admist Covid-19 situation
    https://www.greateasternlife.com/sg/en/personal-insurance/our-promotions-and-events/2020/coronavirus-coverage/benefits-and-coverage.html
  3. COVID-19 Deferment of Premium Payment Programme https://www.greateasternlife.com/sg/en/about-us/media-centre/media-releases/great-eastern-extends-a-six-month-grace-period-for-premium-payme/six-month-grace-period-for-premium-payment.html

Stay safe and healthy during this difficult time and should you have any enquiry on your current insurance or financial Services or updates, i am only a phone call or message away.

Sharing from my GE Agent, Shi Ying

Stay home and do our part so that the circuit breaker will end in June 2020.

Good Notes Learning

I have purchased the Good Notes 5 and it had help me in my work. Then I consistent learn from others in order to maximise the note that I am using to improve my productivity. Check out this YouTube video in which the user share on how he use it for his lectures.

Learn new things during the COVID 19 lock down and get prepare for the future that is awaiting us.

Cicuit Breaker Day 15

The number of infected patients had maintain at above 1,000 cases for the past 2 days. This had trigger the task force and the SIngapore Prime Minister to take on drastic measures.

The Circuit Breaker had been extended to 01 Jun (inclusive). This include more drastic measure and tightening of essential services.

The circuit breaker had been further extended to 01 Jun (inclusive) and going to affect the livihood of more people with more business going to close down. This is really a historic moment that we always remember in our life.

Circuit breaker day 11

The trains had increased their frequency during the peak hours which is a bad move. This represent how the government and train companies senior management are out of the touch with the grounds. The increase of frequency should only be after peak hours where the passenger traffic are thin. This lead to the breaking of the safe distancing on the train today. Prior to today, safe distancing can be maintain on trains during peak hours.

Circuit Breaker Day 09

I have completed my night duty officer at the hospital command centre. We are still seeing three digits growth for the COVID 19. Ever since after my national service, this is my duty to serving Singapore once again. I am a Facilities Management staff in the hospital and together with my other colleagues, we play a critical part in this battle. We are scare just like others but I look forward to working there to help the community.

I am able to have the luxury to find seat on the train ever since the start of the circuit breaker. There is no issue of locating a seat even with social distancing on off peak hours. Anywhere the train will be increasing its frequency due to the drop in the ridership.

After the circuit breaker end, there will be a strain on the system if we continue need to practice social distancing on the train. With this rate, trains frequency need to shorten to 2 minute in order to meet the passengers demand.