Starhub Porting over land line

Starhub porting over of land line is not as seamless as mention on their website. Timing is quite important to ensure your downtime is as minimum as possible.

Time Line

It takes 7 working days to unlock your land line and enable the incoming Telco to process the application. The incoming Telco take 5 working days to complete the transfer. Therefore you are looking at a few days if downtime if it is time correctly. The whole process will take 12 business working days to complete.

Acceptance

Sending in the transfer app by email is not seamless. You need to ensure the agent receive your form else it is not counted. Sitting in the email is not good enough as their sales executive share the same email.

Therefore it is better to submit through the customer service centre to ensure acceptance of instruction to act.

Please leave a comment if your porting over of land line is delay in anywhere.

S8 Plus Moisture Error

The moisture sensor on S8/S8+ is a totally new error. I panic when I got it the first time. This was not evident in the earlier Glaxay S series model.

You will not be able to charge your phone when you got the above error. The only way you can charge is by using the wireless charging station if u have one.

Else get ready to do the following. Clean your data cable and S8 charging port. You can use a cotton bud or any soft material that can wipe on the port. This will help to remove the moisture present on the port of charging cable.

If the above does not work, then you will need to visit the local Samsung Store.

Kampung Admiralty Open Raining Plaza

It seems like the open plaza mechanical system is still not functioning. The heavy raining this morning made the open plaza totally wet.

Lum Chang had not complete the rectification works. It should ideally be automatic. Opening up during sunny days to bring in the natural light and close it up on wet days.

We shall see what happen on the next few days before we write in to the Woodlands team. Let’s see whether the UEMS facility team is proactive on the above outstanding issue.

Embracing Starhub

After 4 years with Singtel, I am moving back to Starhub Home Hubber Package. Starhub is offering 6 months off the subscription fees excluding the set top box which you must still pay monthly.

It is a hassle to switch between service providers but if for cost savings, then I shall give a try. I am taking a leap of faith as I also know Starhub had poor customer service since my last encounter with them.

I am giving them another chance to check whether they had improve on their customer delivery experience.

Shifting Telco Preparation

I am preparing my migration of broadband, TV and home line to Starhub. Singtel is no extending any special promotion to loyal customer like me.

Subscribing a package is easy but transferring your home line number is a more complicated process.

I have to inform Singtel to untie my number. In addition, they still must assign a dummy number as my broadband is still active and not cancel yet.

The process takes about 3 to 5 working days to untie the home line number. This will enable you to port the number without applying a new number.

It is entirely up to you whether you want to retain the existing line or get a new line. There will be a few days of downtime for your home line during the transfer due to the paper works.

You can plan early as the other service providers will also take time to activate the 2nd port of your fibre.

It is critical that you must not terminate your line or subscription or you will face downtime for your service. It is inevitable that you will be paying two services for a few days.

Greasy Gas Stove

My mum loved to eat fry food like fried tofu, fried egg or fried prawn roll for her simple meal. She will leave behind a gas stove which is greasy.

I will indirectly get the blame as the stove and kitchen will be greasy. My mum will clean up but will not remove the grease but just wipe through only. I will need to do it else my wife will be unhappy.

My wife may not be thoughtful to clean for my mum sometimes. But I will not muttered a word to avoid any quarrel as she always feel she is right in her judgement.

I will definitely choose not to live with my children when they are married. This is to avoid any disagreement which people may not see eye to eye. Living under a roof is more complicated as everyone must be use to one another habits and character.

Easygoing people should have no issue as there will always be tolerant to other people. Will you be tolerant with your family members under one roof?

Everyday is Deepavali

My Indian friend told me that everyday is Deepavali if he never owed the banks money. He went into debt as he borrow money to help his relatives to tide over the money crisis.

I always lend him $50 monthly to help him in anywhere I can. He will usually return me when he get his bonus.

During Deepavali, he will not go his relative houses even though they call him. He does not have the money to give the Hong Bao to the children. But of course he will not tell his relatives. This the reality but others may not realise it, as they cannot see the bigger picture of another person life. He still need the dignity and the best way to escape is work or away from the family.

This is the true picture when people goes into debt due to helping people, healthcare bills, household, poor money management or any other reasons. It will be the lowest point of their life. But in recent years, there are mechanism available to help them to get out of debts if they borrow from the banks.

He told me everyday is Deepavali if he is not in debt and have sufficient money for his family.

Credit Counselling Singapore is one of the non-profit organisation that is helping thousands of Singapore Residents to get out of debt. The only catch is you must have a permanent job with an income and your debts are from the banks.

Visit CCS to find out more》》》

Something is brewing

I have feedback on the open plaza where the top is not cover with any glass or mechanical protection. It is perfect fine on sunny days. But when the rain comes, the open plaza will be wet and pose a safety hazard to the senior citizens.

A big vertical lifter is now below the top opening. Something might be happening soon.

I shall update once they have completed the works.

Bugis Junction Moldy Ceiling

Moldy Ceiling are unsightly for visitors but they are happening every where in air condition space if they are not taken care. But they do take time to form and start spreading.


  Moldy Ceiling at Level 1 BHG

The above moldy ceiling maybe due to condensation form around the supply air duct. It may also be due to water dripping from above the supply air grill due to poor insulation. This may not be resolve timely due to the cost involve to do the repair and made good the ceiling. But this will cause the indoor air quality to drop due to the presence of mold.

Trains down on PSLE First Day

The trains on eastern Singapore start to have issue after 6am. This will affect PSLE students and staffs turning up on time at the examination centre on 28 Sept 2017.

This had resulted in undue stress to the parents of PSLE and the students who need to catch train to the school.

Trains having problem 2 hours prior to start of PSLE.

Not sure Ministry of Education had make any announcement.

Trains still having issue at 8am.

Let’s hope this will not add stress to our PSLE candidates. This must be additional protocol made known to public via social media by Ministry of Education.

Special Treatment for VIP and GOH

VIP (Very Important Person) and GOH (Guest of Honor) are accord with special privileges whenever they visit certain buildings or places. Their route are well planned and lift are home to serve them to their destination.

They will only see the good side of the facility and shielded away from things that are bad. This may not be good as they do not see the real reality of the society or the real facility issue that are build for the community.

Many advance party members will ensure that the facility they visit are in tip top condition. No work are allowed to occur on the path that they are taking.

The public however will still take the opportunity to feedback to the VIP and GOH on facility issue or community problems. There are free to comment as it strive to improve our society. Staffs are not able to make comment due to restriction accord to them due to company policy.

It is difficult to change the work culture but learn to live with it. Stay HAPPY.

Ghost Festival 2017 Prayers

The Ghost Festival is a traditional festival for the Chinese. There are now many educated Chinese who now no longer believe in the tradition. But there is no stopping of others who still believe in this special festival. It is up to individual on their belief.

Everyone queuing up to place their joy stick into the urn after the end of the prayer session.

Do you believe in this special festival?

Cashless MRT Stations

From Sept 1, 11 stations had been selected to go cashless. Admiralty MRT is one of them and I will need to made some adjustment. Currently I and my wife is already going cashless. But what about my children? They do not have atm or debit card.

Thus, it will inconvenience me as I have to do the top up for them. They cannot do it independently. I have not sure whether LTA have thought about it. I am definitely not going to ask them to top up at convenience stores as there are additional charges involved.

This is Singapore style, enforce the rules to ensure you comply to their policy. So remember to made adjustment to your travel needs.

The 11 stations going cashless are Admiralty, Bedok, Bukit Panjang, Buona Vista, Farrer Park, HarbourFront, Hougang, Lakeside, Pasir Ris, Serangoon and Yew Tee.