I am purchasing the CareShield Life for my mother and paying premiums for her. The status for approval had been outstanding for a few months with no follow up. CareShield Life agent updated that it takes 60 days to effect the policy as the owner can back out anytime during this period.

The write in to us function on the website is also not working as of the posting today. I have inform the call centre agent to feedback on it.

Getting through the CareShield Life contact centre is a hassle as you need to wait for at least 30 minutes to go through. Hence, be patient if you need to hear their voice. 🥹