My mum had ARI symptoms and visited the NHG Woodlands Polyclinic for assessment. There is a special area to assess these suspect patients. The doctor was in full PPE and access my mum conditions accordingly. She prescribe the medication and arrange for ART and PCR Swab to be carry out.

I did not received the ART result after 30 minutes as mention by the duty staff. The PCR swab positive message was sent in the evening to my phone and my mum.

We immediately isolated her in the room and followed the instruction listed on the sms.