Ever since the founder left Penzu in 2016, there are limited online activities from the company.
Their Facebook Page and Twitter have no much activity since 2016. This lead us to thinking whether the company is financial viable.
Technical Support for Penzu Pro User
Penzu is not replying to the paid subscribers in a timely manner. The response may stretch more than 7 days.
You will also notice that the website is not getting the upgrade as fast as Word Press. The FAQ is also very limited with no expansion.
This is a concern for the users as you do not know when they will stop the service. You may lose precious journal/dairy entries which you may have recorded over the years.
We can only cross our fingers and hope they will informed us in advance if they are closing down.