SGH Clinic A Payment
It is Friday and the SGH ENT Clinic is packed with patients. The current bottleneck process is the payment and appointment counter. You will have to patiently wait for your turn. This may take 30 minutes to one hour.
Everyone is trying to pay attention to the staffs calling the patient to make payment and fix the next appointment. I am wondering when this process can be change or there is limitation in their work flow. My advice is to apply for the service express and skip the payment and appointment counter.