Leaking OverHead Linkway

The overhead linkway is supposed to shield us from the rain during the wet days. But the new overhead linkway installed at Blk 672, Woodlands Drive 71 had already start to leak. On closer look, there is a gap on the roof already.

The material selected for this linkway is not desirable and had already start to corrode less than 1 year into operation. I also wonder whether they have Engineers or maintenance team doing site walk to identify facility issue.

Town Council Fees is going to raise in June 2017 and it must worth every cents we pay for conservancy charges.

It is my duty as a resident to inform the Sembawang Town Council so that they are aware of the quality of the facility installation done.


Patient Focus Group April 2017

Alexandra Health had been holding the patient focus group since 2000. I have join this focus group yearly as a representive of facilities management. It had provide a good perspective from the patient view. 

It gives the TOP management a chance to meet the patients and improve its service delivery. As a team, we had evolve through this service cycle. I shall not elaborate more on what is share as I may not have the rights to do so.

We are committed to deliver our duty to the north community through a close knitted team. I love my job as a facilities engineer although we work in the back room to keep the operations running. It is our duty to identify suitable vendors that can support our delicate operations to serve the community.


2 Womans in a House

It is not easy for my wife and my mum to living together over the past few months. Their view on doing things differ and they both cannot give way to one another. They both love to watch TV and my mum tried to give in except for her favourite show timings. I offered to buy an additional TV. But who is going to watch the TV in the room?

My mum and wife have some different perspectives.

I know definitely my wife will not want to watch in the room. What will be my mum reaction if I ask her to watch in her room? It is really a dilemma given both of their hard character. I wish my mum would take a step back but that will not happen. She already had the feeling my wife is going against her.

Living with my children is not going to be on my card given my wife character. Then, how am I going to balance living together with my wife and mum. It is ready going to be complicated as time comes as they had develop some hard feelings.

My advise is to stay away from your children to avoid any relationship complications. Visiting them once a week and both families will stay HAPPY. But they maybe others who can stay together despite their differences if they are the easygoing type.

New house with 2 keys is aimed at solving these family issues. It is the same house but with doors to separate units. Do you have this family issue also?


I am part of NHG

I have wanted to be part of the healthcare family but unable to do so as I was trained as a engineer. Many years back, the only job that was available was the Facility which is closely related to engineering. But you hardly see any vacancy available on their job site.

My chance only came when Alexandra Health have an opportunity available. I grabbed it 3.5 years back and never look back. The company given me a rare opportunity and I learn so many things down the road. I was involve from equipments to facility to medical equipment and energy and facility. It open up a wide perspective and also many career opportunity for me. But I never left as it is near my houses and thanks to Donald who given me this valuable chance.

Woodlands Polyclinic
I reflect on this board at Woodlands Polyclinic and it remind me that I will be part of this NHG family on Oct 2017. Everyone one of us is doing our part to enhance the healthcare experience.

Facilities is just one part of the healthcare back bone support group. We can be outsource anytime if the management think we are not important or of no financial value. But I like any other Engineers hold the knowledge and key to the integration of services to ensure healthcare workers can perform their job.


Gas leaking in Riser

There was gas leaking out of my gas riser room outside my flat. I have verified it is not from my cooker as there are no gas smell in the kitchen.

Gas meter
The gas meter is not running when I off the cooker.

I have no alternative but to activate City Gas in the evening. The service team came one hour after the activation. They check with a gas meter and verified it was not from my piping. Their suspicion is from the flat below. The town gas is lighter and will rise up through the ventilation provided in the riser room.

Thus they went to the flat below us to conduct their investigation. The City Gas never update me and I leave it in their good hands.


My or your kids

My relative send her children to be look after by a nanny which is very common in Singapore during the 1990s. Like many others, they have to do it in order to earn money to provide food and necessity for the children.

20 years past and her children had completed the polytechnic or university education. They also found jobs and able to contribute to the family.

Recently, their nanny requested the children to help fold urn papers for the Qing Ming Festival. They took leave and went to their nanny house to help out. It is a simple gestures but yet it bought pain to their parents.

Why are you so willing to help your nanny?

Both of you never had the time to care for us when we were young. Our nanny take good care of us.

This statement hurt them down in the hearts. But they also do not deny it as this was the true fact of life in Singapore. Yet they cannot turn back time. The children may regret it one day when they realise how hard it is to raise off spring in Singapore.

it may also happen to people like us as we use most of our time earning money for the family. Thus we need to save for ourself and be prepare for the future. We also do not take care our children well as we need to earn money to put food on the table and provide for their life.


Big Ass Fan Origin

I meet a contractor yesterday who told me that Big Ass Fan originate from Singapore. It really took me by surprise as I had always though that it was designed in USA.

Big Ass Fan was made from a low profile factory in Simei. But they were not able to made the quantity enough to keep the business sustainable. They sold the design rights to a buyer. The buyer bought these fans to a greater height as the sales volume was higher.

This may represent that our SME cannot sustain business in a small market like Singapore. In actual fact, they lack the marketing and sales channels to sustain the business.

But then the owner can still help me to improvise and bring back all his ideas to the ventilation fan market. We should not look behind but forward to propel the ideas to a greater heights.

This is just sharing as I cannot validate whether it is truth. But I believe our fellow Singaporeans will not brag for nothing. You can leave a comment if it is really the case.


Choice of Words

The choice of words we use in a sentence is so critical to sensitive people like my wife. My mum want me to bring her and her sister to the town area to pray. My wife had the perception they are making use of me and deprive of my rest time on weekend.

I told her not to be so calculative towards others.

She took the statement very seriously. I should have rephrase the sentence to a more mild tone. But sometimes you can not really stop the words coming out of your mouth.

Remember to watch your sentence when you speak to your wife. Women are sensitive creature in this world.


Subsidy Patient in distress

I bought my mother to Singapore General Hospital Clinic A (ENT) for a specialist follow up on her Thyroid. She will need an operation after they had seen her CT scan on the neck.

I saw a old male patient in around 50s in distress and need to see a specialist. He had an appointment to see the specialist but only in Jan 2017. But he obviously know what type of medical attention is require and insist on seeing a doctor and do not mind waiting till 6PM onwards.

The operations staff advised that he cannot see a specialist without an appointment. He need to go A&E if medical attention is require.  But he does not want as he cannot afford the charges of $125.

The operations staff had update that none of the specialist was able to help him. He mention that there are so many specialists in the clinic and nobody can help him on a 5 mins procedure which he had done before. It is indeed sad that the healthcare system is rigid and nobody can assist him.

A patient associate assure him that the charges will be waive if he go over to the A&E with the operations staffs. With the assurance,  he left the clinic towards the next destination.

We may not have the medical attention required just like him if we do not have enough money. Staffs may be eager to help him but still have to abide by the rules and procedures. In Singapore,  this is the hard truth and unless you know the channels that can help. We really had to work till death to continue surviving. What are your views?


Xiaomi Tips #01

Tips and Tricks to enhance your XiaoMi Experience.
10 Xiaomi MIUI Secrets that’ll blow your mind
General Codes
Display’s IMEI number – *#06#
Factory Reset (will delete everything on a phone) – *2767*3855#
Display’s Phone information, usage statistics and battery Information – *#*#4636#*#*
Backup of all media files immediately – *#*#273282*255*663282*#*#*
Enables test mode for the service – *#*#197328640#*#*
FTA software version – *#*#1111#*#*
PDA and firmware version – *#*#1234#*#*
Wireless LAN tests – *#*#232339#*#*
For Backlight/vibration test – *#*#0842#*#*
Software and hardware info – *#12580*369#
Touch screen Testing – *#*#2664#*#*
System dump mode – *#9900#
Diagnostic configuration – *#9090#
Detailed Camera Information – *#*#34971539#*#*
USB logging control – *#872564#
HSDPA/HSUPA Control Menu – *#301279#
Display phone’s lock status – *#7465625#
Enter the service menu on phones like Galaxy S III – *#0*#
Reset the / data partition to factory state – *#*#7780#*#*
Factory restore this will remove Google account setting, System and application data and settings – *#*#7780#*#*
Factory format will remove all files and settings including the internal memory storage. And re installs the firmware – *2767*3855#
Information about your phone and battery – *#*#4636#*#*
Opens a File copy screen where you can backup your media files like Images, Sound and Video – *#*#273283*255*663282*#*#*
Enter into Service mode. Can run various tests and change settings in the service mode – *#*#197328640#*#*
Enables “End call / Power” button into direct power off button without asking for selecting any option – *#*#7594#*#*
Launch G Talk Service Monitor – *#*#8255#*#*
Camera information. Please avoid update camera firmware option – *#*#34971539#*#*
W-LAN, GPS and Bluetooth Test Codes:
W-LAN Test (Use “Menu” button to select various Tests) – *#*#232339#*#* OR *#*#526#*#* OR *#*#528#*#*
Wi-Fi MAC address – *#*#232338#*#*
GPS Test – *#*#1472365#*#*
GPS Test 2 – *#*#1575#*#*
Bluetooth Test – *#*#232331#*#*
Bluetooth Device Address – *#*#232337#*#
Codes to launch various Factory Tests:
Device Test (Vibration and Backlight Test) – *#*#0842#*#*
Proximity Sensor Test – *#*#0588#*#*
LCD Test – *#*#0*#*#*
Touch screen Test – *#*#2664#*#*
Touch screen version – *#*#2663#*#*
Packet Loopback – *#*#0283#*#*
Melody Test – *#*#0673#*#* OR *#*#0289#*#*
RAM version – *#*#3264#*#*
Code for firmware version information:
FTA SW Version – *#*#1111#*#*
FTA HW Version – *#*#2222#*#*
PDA, Phone, CSC, Build Time, Change list number – *#*#44336#*#* –
PDA, Phone, H/W, RFCallDate – *#*#4986*2650468#*#*
PDA and Phone – *#*#1234#*#*

Samsung J5 Prime Tips #01

The Samsung Prime J5 is retailing for $298 at the Samsung store and comes with 1 year local warranty.

The model number is SM-G570Y/DS and is meant for the Singapore market. According to Samsung Store (Westgate), this is a newly launch product for the Singapore Market. I check out the nearby mobile store at Jurong East MRT which retail the same J5 Prime but model may be export set. It display 3 months shop warranty and is more expensive. Therefore buying at Samsung Store is value for money and guarantee a local set where the warranty will be valid.

It carry the latest Marshmallow software and had more features than Samsung Note 4. The specs is lower than the Note 4 but the advance software made up for it. This had been Samsung marketing strategy of not delivering the same firmware to all phones unlike iPhone.

Be extra careful when purchasing at these shops as it may not provide Samsung local warranty due to the source of the product. You need to verify with Samsung the warranty after you purchase from the shop. I believe you do not want to be disadvantage if the phone is faulty after 3 months.




Istean Westgate Freezer

Many staffs are still unsure of the island freezer safety load line. Frozen food are stack above the safety load line which might comprise food safety. Some of the food products had been stack above the safety load line and this should infringe the supermarket SOP.


Staffs shall ensure that the frozen food place in the island freezer is place below the safety load line mark out by the manufacturer. This is to ensure that there is no overloading of the products and ensure that there is even cooling inside the freezer.


ISO 50001 Certification Audit

After one years of hard work with the consultant, KTPH will undergoes 2 days of rigorous audit.

There are many documents to go through to ensure you have a system that is documented. Not only you have the technical knowledge on the ground, your document system must be solid as well.

After half a day of hard work, we have a good lunch with the auditors.

This is my set meal to replenish me for the rest of the day.

The audit went on smoothly except for one finding which is the method of calculation. We will need to know how the readings are derived in order to quantify the energy used.