VIP (Very Important Person) and GOH (Guest of Honor) are accord with special privileges whenever they visit certain buildings or places. Their route are well planned and lift are home to serve them to their destination.
They will only see the good side of the facility and shielded away from things that are bad. This may not be good as they do not see the real reality of the society or the real facility issue that are build for the community.
Many advance party members will ensure that the facility they visit are in tip top condition. No work are allowed to occur on the path that they are taking.
The public however will still take the opportunity to feedback to the VIP and GOH on facility issue or community problems. There are free to comment as it strive to improve our society. Staffs are not able to make comment due to restriction accord to them due to company policy.
It is difficult to change the work culture but learn to live with it. Stay HAPPY.