My mum had two appointments at KTPH due to her multiple injuries. Her appointment with the Ear, Nose & Throat (ENT) had been booked by the A&E Department. But the Orthopaedic appointment was not book. I had to called the call centre and the staff help me to book the Orthopaedic on another date.
We cannot combine the two appointments together as the Orthopaedic earliest appointment is on next Friday. I shall integrate the both appointments after the first visit to each of the specialist clinics.
You need to update your mobile to the hospital contact centre SAP system so that you can receive SMS notification of your appointment. We also had to take responsibility on the patient treatment plan as seen in my case above.